Hire THE Best IT Support With Geneva’s top IT Services COMPANY
Specializing in IT support, IT service management, Ad-hoc support, IT help desk, Smart Hands, and infrastructure management.
I.T. doesn’t have to be stressful to manage.
Our fully-managed “IT from A-Z” solution, Secure Advantage gives you all the IT skill sets you need to run a fully functioning IT department.
PartnershipSecure Advantage is first and foremost a partnership: We value and care for your business, we give you great customer service and we help you improve how IT supports your business aims.
We operate similar to having an internal IT department, providing IT service desk, infrastructure management and monitoring, on-site support, staff training, rectification of faults, white glove support and IT administration.
Dedicated Service Manager
We oversee everything related to your IT: On-site and remote expert advice and assistance, budget support, KPI measurement, strategic recommendations, major incident reporting, SLA management and detailed account management.
IT Service Management Framework
We help you make decisions which have technical and financial implications by providing clarity on how IT works, demonstrating where value for money can be had, interpreting technical data in an understandable, non-technical language.
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Why is it hard to find a professional IT services firm you can trust?
If you are an SME and you want to outsource part or all of your IT, you need to be looking for 4 key components in your IT service provider:
- Fantastic customer service
- Strong technical competency
- Consistent execution
- Strategic leadership experience
The reality is, most companies will have one or two of these, but very few have them all. You may have an IT partner that can deliver your technical requirements flawlessly but just doesn’t understand how to communicate with you.
Or perhaps you have an IT partner which is great at building strategy but doesn’t have the technical competency to design and manage the infrastructure.
Make sure the firm you choose checks all four boxes. Don’t take our word for it, look at what our customers have to say.